Returns & Exchanges
At Playboi Carti Store, we strive for perfection in every piece, but if your order doesn't meet your expectations, we offer a 14-day return window for items in original, unworn condition. Please note that limited edition drops and tour merchandise may be subject to final sale policies.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the aesthetic integrity of the garment is preserved.
- 3.Ship the Items
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return for quality assurance, your refund or exchange will be processed within 7-10 business days.