Frequently Asked Questions

Everything you need to know about your order and the Opium aesthetic.

How long does shipping take for new drops?

Standard shipping typically takes 7-14 business days. However, during exclusive album launches or limited edition drops, processing times may extend to 3-4 weeks due to high demand.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any customs duties or import taxes.

What is your return policy?

We accept returns on unworn and unwashed items within 30 days of delivery. All original tags must be attached. Please note that certain limited-run tour merchandise may be marked as final sale.

How do I know which size to order?

Most of our apparel features an oversized, streetwear fit. We recommend checking the specific size chart located on each product page to find your perfect fit.

Are the items authentic Playboi Carti merchandise?

Yes, this is the official store. All products are authentic, high-quality garments designed in collaboration with the artist and his creative team.

Can I change or cancel my order after it's placed?

Once an order is placed, it is immediately sent to our fulfillment center. You have a 1-hour window to contact support for any changes or cancellations before the order is processed.